Questions and answers For DJs
1. How much does it cost?
The membership at Cueup is free of charge, and at no time we will charge you money. A fee of 3% will be subtracted from your offer when you get paid for a gig. When making an offer this is completely transparent - you will see your actual payout and how much we will subtract.
2. How much can I earn?
You set your own prices, so that depends on your own rates. We will do everything to get you as many gigs as possible.
3. Where can I play?
Technically you can play in the whole world, but some cities have more gigs than others. We recommend that you set your range to a relatively small and realistic area near your current location.
4. Can I talk to the organizer before playing or making an offer?
Yes, we have built in chat functionality to contact the organizer before you make an offer. After the organizer has paid, both your phone numbers and emails will be shared.
5. What if the organizer cancels the event?
If the organizer cancels an event where you have been confirmed to play, the organizer will be refunded in regards to your cancelation policy. You can set your own cancelation policy in your preferences specifying how many percentages are refunded to the organizer if he cancels. After the organizer has cancelled, the rest of the money will be transferred to your bank account.
6. What if I cancel the gig?
If you cancel a confirmed gig, all the money will be refunded to the organizer immediately.
7. What to do if the organizer want's to pay under the table?
If the organizer asks if he can pay in another way than using Cueup you should refuse. The booking process at Cueup ensures safety for both you and the organizer, and if the event is not confirmed through Cueup, we can't give any assurance of payments, refunds, damaged equipment etc. Additionally it won't count as an experience, and you can't get a rating for that event thus lowering your rank. <br>If you wish to charge the customer directly, you can set up the <i>direct payout</i> method, and they'll only need to pay the service fee when confirming the booking.
8. Does the organizer always choose the cheapest offer?
The organizer will be able to see many things in addition to the price you have set. For example having a good description of yourself often helps getting the gig. Your experience will also be shown and will help you justify a higher price if you have played at more events.<br/> When setting a price for your offer, an additionals service fee is added to the price to help us run the platform. This fee is a calculated percentage of your price where the percentage is higher for a small offer and lower for a large offer. In this manner we encourage you to make a higher offer.
9. Can my own customers pay through Cueup?
Yes, just send a link to your Cueup profile. When referring your own customers the Service fee will be discarded.
10. Can I add my own reviews from earlier customers?
Yes, you can add it as a testimonial on your profile under reviews.
11. How quickly do I get my money?
When you have played a gig, the transfer to your bankaccount will be made a day after the event is finished. Depending on the bank you are using, the transfer can take up to a week.
12. Does Cueup pay or report my taxes?
Currently Cueup does not handle any of your taxes. If an organizer asks for a receipt, it is your responsibility to provide a receipt showing VAT for the amount you are paid. When the organizer pays, Cueup will send the organizer an initial receipt showing the total amount paid and the VAT of the service fees.
13. Is my profile public?
Yes, but your profile can only be accessed directly with the link.
14. Can I get the payment at the event?
Yes, to get direct payments from the organizer, set up the <i>Direct payout</i> method in your settings.